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FAQ

Shop SXA F.A.Q


Payment Options

We accept Visa and MasterCard credit card payments as well as PayPal payments. We do not accept personal checks, money orders or direct bank transfers. Note, your account will be charged as soon as you secure your order.


I Need To Change Something On My Order. How Can I Do That?

If you need to change your order, please contact us immediately. We generally process orders within 24-72 hours, once we have processed your order, we will be unable to make any changes.



I Just Placed My Order. Can I Add Another Item To It?

Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact us. We’ll be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.




I’m Unsure About A Size Or I Have A Fit Question. How Do I Find This Information?

Please see our Size Chart for general information on sizing. If you still have specific questions about a fit of an item or measurement guidelines, please email us at Contactus@shopsxa.com



Can I Return Or Exchange Items That Were Purchased On Sale?

All final sale items cannot be returned or exchanged.




When Will My Order Ship?

Most orders ship within 2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.


Where Is My Order Confirmation?

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add info@shopsxa.com to your safe sender list.

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